SHIPPING POLICY – UAEMART

Welcome to UAEMART! 🚚
We are committed to delivering your orders quickly, safely, and efficiently across the UAE. Please read our shipping policy carefully to understand how we process and deliver your orders.

📦 Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation message/email with delivery details.

🚚 Delivery Time

🇦🇪 UAE Shipping

  • Standard Delivery: 2–5 business days
  • Express Delivery (if available): 1–2 business days

Delivery times may vary depending on your location, weather conditions, or courier delays.

💰 Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.
  • Shipping fees (if applicable) will be displayed during checkout before payment confirmation.

📍 Delivery Areas

UAEMART currently delivers across most cities and regions within the United Arab Emirates.

If your location is not serviceable, our support team will contact you directly.

📦 Order Tracking

Once your order has been shipped, you may receive tracking information via:

  • SMS 📱
  • Email 📧
  • WhatsApp 💬

❌ Failed Deliveries

Please ensure your address and contact details are correct.

UAEMART is not responsible for delays or failed deliveries caused by:

  • Incorrect address information
  • Unreachable phone numbers
  • Customer unavailable at delivery time

Additional delivery charges may apply for re-delivery attempts.

🔄 Shipping Delays

While we aim to deliver all orders on time, delays may occur due to:

  • Public holidays
  • Weather conditions
  • High order volumes
  • Courier service issues

We appreciate your patience and understanding in such situations.

📦 Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of receiving your package with:

  • Order number
  • Photos/videos of the issue

Our support team will assist you as quickly as possible.

📞 Contact Us

For any shipping-related questions or support, please contact UAEMART Customer Support.

📧 Email: support@uaemart.com
📱 WhatsApp: +971 XX XXX XXXX

Thank you for shopping with UAEMART ❤️